Last updated: 24 August 2026 · This policy is issued in English with a Bahasa Malaysia notice below, in line with the Personal Data Protection Act 2010 (PDPA).
1 · Who we are
Revalcrown ("we", "us"), Kuala Lumpur / Petaling Jaya, Malaysia, is the data user responsible for personal data processed through this website. Contact: the contact form.
2 · What we collect, and why
Enquiries & bookings. When you book a call or send a brief, we receive what you type: name, email, phone (optional), company, and your project details. We use it solely to respond, scope, and deliver what you asked for.
Newsletter. Your email address, if you subscribe — used only to send our insights, with one-click unsubscribe in every issue.
Analytics. Mit Ihrer Einwilligung nutzen wir Google Analytics 4, um zu verstehen, wie diese Website genutzt wird — besuchte Seiten, ungefähre Region, Gerätetyp. Es läuft erst, nachdem Sie das Cookie-Banner akzeptiert haben; lehnen Sie ab, werden keine Analyse-Cookies gesetzt. IP-Adressen werden gekürzt, die Daten werden nie für Werbung genutzt und nie verkauft.
Technical logs. Our hosting provider records standard server logs (IP address, browser, timestamp) for security and operation of the service.
We do not collect sensitive personal data, we do not profile you, and we never sell or rent personal data.
3 · Legal basis & consent
We process personal data with your consent (forms you choose to submit, analytics you accept) and where necessary for the performance of a contract or steps you request before one, in line with the PDPA's General Principle. You may withdraw consent at any time by contacting us — this does not affect processing already carried out lawfully.
4 · Who we share data with
Only service providers who help us operate — hosting (Vercel), email delivery and newsletter (our email provider) and form delivery — each processing data on our instructions under their own safeguards. We disclose data beyond this only where the law requires it. We never sell personal data.
5 · International transfers
Some providers store data on servers outside Malaysia (including the EU and the US). Where personal data is transferred outside Malaysia, we take reasonable steps to ensure it is protected to a standard comparable to the PDPA, and for visitors from the EEA we rely on our providers' GDPR safeguards, including standard contractual clauses.
6 · Retention
Anfragedaten bewahren wir so lange auf, wie es zur Bearbeitung Ihres Anliegens und für ordnungsgemäße Geschäftsunterlagen nötig ist, danach werden sie gelöscht. Newsletter-Daten bleiben bis zu Ihrer Abmeldung gespeichert. Wir speichern personenbezogene Daten nicht länger als für den Erhebungszweck erforderlich.
7 · Security
Data is transmitted encrypted (HTTPS) and access is limited to those who need it. No internet transmission is 100% secure, but we take practical steps — reputable providers, minimal collection, restricted access — to protect what you entrust to us.
8 · Your rights
Under the PDPA you may request access to your personal data, request correction, and withdraw consent to processing. Visitors from the EEA additionally have GDPR rights to erasure, restriction, portability, and objection, and may lodge a complaint with their supervisory authority. To exercise any right, email the contact form — we respond promptly and without charge for reasonable requests.
9 · Cookies
Standardmäßig speichern wir nur, was die Seite braucht: Ihre Sprachwahl, ein Sitzungs-Flag und Ihre Cookie-Entscheidung, lokal in Ihrem Browser. Akzeptieren Sie das Banner, setzt Google Analytics zusätzlich seine Mess-Cookies. Keine Werbe-Cookies, kein seitenübergreifendes Tracking.
10 · Children
This website is a business service and is not directed at children. We do not knowingly collect personal data from minors.
11 · Changes
We will post updates here with a new date. Material changes will be flagged clearly on this page.
Notis Privasi (Bahasa Malaysia)
Selaras dengan Akta Perlindungan Data Peribadi 2010, Revalcrown memproses data peribadi anda (nama, e-mel, telefon, butiran projek) yang anda berikan melalui borang di laman web ini, semata-mata untuk membalas pertanyaan anda, menyediakan perkhidmatan yang diminta, dan — jika anda melanggan — menghantar surat berita kami. Data anda tidak akan dijual. Data mungkin diproses oleh pembekal perkhidmatan kami (pengehosan, e-mel, analitik) termasuk di luar Malaysia dengan perlindungan yang sewajarnya. Anda berhak mengakses dan membetulkan data peribadi anda serta menarik balik persetujuan pada bila-bila masa dengan menghubungi the contact form.